REFUNDS AND CANCELLATION POLICY

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our User, concerning any purchase you make through us. The policy concerning the returns and refund requests, shall be following the clauses as set forth:

1. RETURN REQUESTS
Upon your purchase of the products through the Company’s Platform, you do not have the right to place a return request or process a return request on the Platform under any circumstances whatsoever. But on extraordinary cases the Company reserves discretionary rights to approve return requests, if such a case arises, please contact “support@learn18.com”

2. PROCESSING OF REFUND
The Company shall not give refunds to Institute, Company, Students or any User on general cases, The Company shall give refunds to the students on extraordinary cases. The Company shall reserves discretionary rights to approve return requests, if such a case arises, please contact “support@learn18.com”. Company shall waive all other means of communication made.

3. CANCELLATION
As a User, you do not have the right to cancel your order upon placing the same.
The Company at its sole discretion may cancel any order(s):
a. if it suspects a User has undertaken a fraudulent transaction, or
b. if it suspects a User has undertaken a transaction which is not following the Terms of Use, or
c. in case of unavailability of a service, or
d. for any reason outside the control of the Company including causes for delivery related logistical difficulties.
e. if the Company does not want to do business with the User
The Company maintains a negative list of all fraudulent transactions and non-complying Users and reserve the right to deny access to such Users at any time or cancel any orders placed by them in future.

M/s LEARN18 EDSOURCE PRIVATE LIMITED
Ward No. 11, Saga,
Buhana, Jhunjhunu,
Rajasthan 333502